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Privacy Policy

 Spiderwiki empowers entrepreneurs everywhere and creates more inclusive opportunities for everyone. It also allows you to manage your privacy settings and exercise your privacy rights when you visit our website, use our services, or communicate with us.

As described below Visitors to our website can manage their privacy preferences directly from this Notice by going to "Account Settings." Customers can manage their privacy settings on their account settings page. You can also exercise your privacy rights at any time by contacting us at admin@spiderwiki.com. This Privacy Policy describes our basic privacy practices and applies to all individuals, regardless of where they reside. Laws in some of the jurisdictions in which we operate also require localized privacy notices.

Data Covered by this Privacy Notice

This privacy policy covers personal data for which we act as data controller. Information is anything that identifies or can be used to identify a particular individual, and data about that individual. For example, your name, address and payment details are personal data. We act as a data controller when we process personal data for our own use. For example, if you provide us with personal information to open an account, we act as a data controller. This Notice does not apply if you process personal data for your own benefit. For example, if you send emails containing personal information for business purposes, you act as an "administrator." If you act as a controller, we will act as a "processor" and will only process your personal data in accordance with your instructions or as required by law.

This notice also does not apply to third party applications offered through our Services or linked through our website, such as: Google Business and Similar Offers. Please read the privacy policies of third-party services or websites before using them.

Core Privacy Rights

We recognize several core privacy rights:

  • the right to know what Personal Information we hold about you
  • the right to access, correct, or delete your Personal Information
  • the right to transfer your Information (data portability)
  • the right to set your marketing and advertising preferences

We will promptly consider requests to exercise your data protection rights. If we require further information to process your request, we will contact you by email. If we do not have your email address on file, we will contact you using the same method you used to submit your request. If we do not comply with your request for legal or other reasons, we will inform you of the reasons for our failure to comply with your request, your right to object, and your right to file a complaint (available in your region). (if applicable) is explained below.

Personal identifiable Information that We Collect

We collect Information when you set up an account, use our services, or contact us. Examples of Information we may collect from you include your name, email, phone number, address, and payment method.

We collect Information automatically when you visit our websites, use our services, contact us, open our emails, or view our advertising. Examples of Information we may collect include your device ID, your IP address, information about web pages and other websites you visit, and other similar details.

We may collect Information about you from other sources. Examples of Information obtained from other sources include publicly available data, social media information, and information lawfully gathered by third party data providers.

We process data in connection with our business and services to generate inferences and insights that may be linked to you or your account.

Personal identifiable Use

We use Personal identifiable information to operate our business and provide services. Examples of how we use PII include:

  • Managing accounts
  • Processing purchase requests
  • Registering domains you purchase
  • Provisioning products and services you have requested or may be interested in using Providing customer support
  • Securing, updating, and improving our services
  • Detecting fraud and other illegal activity
  • Customized marketing and personalized advertising of our services
  • Contacting you by phone, text or messaging applications to offer you services Website bandwidth measurement
  • Other uses consistent with the purposes for which the Personal identifiable Information was collected or that have been authorized by you

We do not sell Personal identifiable information.

Disclosures to Others

We disclose Personal identifiable information:

  • to processors to operate our business and deliver services, including but not limited to providing security services, payment processing and customer support; conducting contests and surveys; and performing other activities related to our business and services.
  • to business partners to offer some services, such as email and payment processing.
  • to marketers and advertisers who create personalized marketing and advertising messages.
  • to comply with law enforcement and other legal requests, protect our legal rights, prevent harm to us or others, and enforce our policies and contracts.
  • if we sell some or all of our assets or merge with a third-party we may transfer relevant Personal identifiable information to the new company.

Cookies, Scripts

  • Cookies are text files placed on your device when you visit our webpages or view messages from us. Some cookies are “session cookies” that expire at the end of your browser session, while others are “persistent cookies” that allow us to remember your preferences and settings over multiple visits and across other websites.
  • Scripts are small pieces of computer code that power customer service tools, deliver video, and provide interactive experiences. We also use scripts for measuring service use.

We manage some identifiers directly. Other identifiers are managed by third parties. For example, we use Google Analytics to monitor site performance and visitor engagement.

We use identifiers to provide customized services, measure website performance, provide customer support, and deliver personalized advertising. Examples of how we use identifiers include, but are not limited to:

  • Setting your service preferences
  • Managing your shopping cart
  • Guarding against fraud
  • Delivering relevant advertisements
  • Measuring website use
  • Conducting research to improve our services

Identifier Management

You can manage identifier settings by clicking on Manage Privacy Settings through the link in this notice. Customers can also manage their identifier settings for our website and our services through their customer account. We use optional and mandatory cookies and other identifiers. Optional cookies and other identifiers are used for support, website performance, and advertising. Mandatory cookies and other identifiers are used for account, verification, service continuity, security, and other functions necessary to provide our website and services.

In addition to our Manage Privacy Settings options, many web browsers allow users to block cookies (directly or through plugins and extensions). Some cookies, however, are essential for our website and services to function. If you set your browser to block all cookies, you may not be able to use our services.

"Do Not Track" and other Preference Signals

Some web browsers provide a “Do Not Track” feature.

Marketing and Advertising Preferences

You can manage your marketing and advertising preferences, including whether you wish to receive customized marketing and advertising:

Through this notice by clicking Manage Privacy Settings

If you are a customer, through your Account Settings

Storage

We store Information on our own systems and with trusted service providers, including Amazon Web Services, Digital Ocean.

Length of Retention

We retain Personal Information for our business needs and to comply with law. If we no longer need Information, we may delete it or de-identify it so that it no longer identifies a specific person. Factors we consider when deciding when to delete or de-identify your Information include: (1) if you still have an account, (2) if we are required to retain Information to comply with law, or (3) if the Information is needed for tax other business purposes.

Security

We use risk-based measures to protect Personal Information, including appropriate security controls and employee training. We also require that our service providers, business partners, and advertisers use appropriate risk-based controls to protect Personal Information.

No Collection of PII about Children

We do not knowingly collect Information about anyone under 18 without permission from their legal guardian. Please contact us at admin@spiderwiki.com if you believe we have collected information from a child without permission from their legal guardian.

Legal Basis for Processing

We process Personal Information upon your request, with your consent, to fulfill our contract with you, based on our legitimate interest, or other lawful bases. The specific basis of processing depends on the services you are using, the data being processed, the place where the processing occurs, and the place where you live. If you have questions about our basis for processing your Personal Information, please contact us at admin@spiderwiki.com.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

No Financial Incentives

We do not provide any financial incentives for providing Personal Information to us.

Policy Chnages

We may revise this Privacy Policy by posting a revised statement at the same location as this Notice or on another location on our website. If we change this Notice, it will apply to personal data collected prior to adoption of the new statement only to the extent as the new statement does not reduce the rights of affected data subjects.

Contact Us

If you have any questions, you can contact us at admin@spiderwiki.com.

We respond to all questions or concerns within 15 days.